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FAQ About SkyWalk
| How can I find Skywalk HQ? |
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SkyWalk is located 192 metres off the ground at Auckland’s famous Sky Tower – corner Federal and Victoria Streets, Auckland City. Click here to see a Google Map, including driving directions to Sky City.
Once at the Sky Tower, take escalators DOWN to check in at ‘SkyWalk Mission Control’, located underground in the base of the Sky Tower. We’ll escort you to Level 53 (!!) where you will be given a full safety briefing before embarking on your adventure…
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| How safe is SkyWalk? |
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Auckland’s SkyWalk has been independently approved by a certified engineer and very rigorous safety standards are upheld. SkyWalk is an adventure activity with a very low real risk but very high perceived risk.
Each ‘SkyWalker’ has two safety tethers from their harness, up to the overhead rail. One safely tether is a climbing rope designed as a failsafe. The other tether is a seatbelt-type retraction system that allows the tether to be adjusted to your individual height. This means that if you do step off the pergola, you simply swing back like a pendulum!
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| What happens if I freeze up or freak out up there? |
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No worries! The team at SkyWalk will show you exactly what to do on the day– but basically, you just ‘sit’ back into your harness and your guide will quickly wheel you back to safety.
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| Could I drop something over the side accidently? |
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No chance! During your SkyWalk experience, you wear a coverall type suit that prevents objects from being released. We also check you for objects like coins etc during the gear-up process to ensure you don't carry any loose items.
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| What if the wind is strong? |
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SkyWalk, at the top of the Sky Tower, has very strict cut-off limits for wind. We also have a minimum weight restriction of 45kgs in winds over 45 km/h.
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| What is the minimum age? |
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10 years old. In fact, SkyWalk is actually an awesome educational tour and Auckland activity for special interest school groups! (Please note: written parental consent is required for all people aged 10-13 years.)
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| Are there any limitations or restrictions? |
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SkyWalk is designed to carry a maximum weight of 130kg.
The only physical requirement for SkyWalk is the ability to reliably walk around the pergola. SkyWalk, Auckland, has created a way for people with some physical limitations to participate in a SkyWalk by using a Hand Gliding harness, where you can simply harness in and 'glide' around. Not everyone is able to do this. Contact us here at Auckland’s SkyWalk and we will be able to asses if it is right for you. You can also check out our page on Disabled Access to SkyWalk, here. People with heart problems should consult their physician.
You don’t have to bring anything with you as we provide all equipment. But we do need you to wear shoes. Loose-fitting footwear is not acceptable as we don’t want to see your jandals flying over the city or hitting innocent pedestrians!
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| How much time do I need? |
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From check in at Mission Control, to waving our team goodbye with a huge smile on your dial, the SkyWalk experience takes around 75 minutes. The perfect Auckland tourist attraction for those on a schedule!
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| Are there any other similar operations around the world? |
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This is very different to BridgeClimb and SkyWalk in Sydney – they have handrails and so do not have anything like the same feeling of danger and exposure! It is similar to SkyWalk in Macau though, which has been operating for about two years.
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| What are your operating days and times? |
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SkyWalk is open 10.00am to 4.30pm daily, plus twilight tours are available by prior arrangement.
We’re also open every day of the year (wind and weather permitting), except Christmas Day, December 25th.
SkyWalk adventures depart every 20 minutes with a maximum of six SkyWalkers each trip.
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